PEARSON'S CHI-SQUARE TEST OF INDEPENDENCE
The chi-square test of independence is one of the most popular statistical tests. It is used to check whether there is a statistically significant relationship between two...
Customer Satisfaction Index (CSI)
The Customer Satisfaction Index (CSI) is a method used in marketing to evaluate client satisfaction derived from products or services being provided by a company or organisation.
Customer Effort Score (CES)
Customer Effort Score (CES), along with Net Promoter Score (NPS), and Customer Satisfaction (CSAT), is one of the key indicators related to clients' satisfaction. All these three...
Scatter Plot
A scatter plot (also referred to as a scatter graph) is a plot with two perpendicular axes, where two variables are presented.
Column chart, bar chart and histogram
Column and bar charts have long been some of the most popular ways to visualize data. Before you decide to use any of them, it's worth taking a closer look at them.
Net Promoter Score (NPS)
Researching customer satisfaction and loyalty is currently an inseparable part of running a business that is focused on developing and building their advantage over competitors....
Integrating Business Intelligence with Data Science: PS IMAGO PRO and PS CLEMENTINE PRO
A complex knowledge management system requires integration, namely the integration of multiple and diverse processes, and the integration of the tools responsible for those...
